Cancellation Policy

This Cancellation Policy explains how you can cancel or reschedule a service booked with Expert Repair Hub.

Cancelling a Booking

You may cancel a booking free of charge at any time before a technician has been dispatched to your address. Once a technician has been assigned and is on the way, a cancellation may be subject to a nominal visit charge to cover the technician time already committed.

Rescheduling

If your preferred time no longer works, you can reschedule your appointment by contacting our support team as early as possible, subject to technician availability in your area.

No-Show Policy

If no one is available at the scheduled address and time and we are unable to reach you, the visit may be marked as a no-show, and a re-visit may need to be booked and, where applicable, charged again.

How to Cancel or Reschedule

You can cancel or reschedule by calling us, messaging us on WhatsApp, or using the contact details listed on our Contact Us page, quoting your booking details.

Contact Us

If you have questions about this Cancellation Policy, please reach out through our Contact Us page.